Terms of Service (Inside Out Home Improvements)

Effective Date: January 9, 2026

These Terms of Service (“Terms”) govern your access to and use of the Inside Out Home Improvements website (the “Site”) and any services, communications, or features offered through the Site, including text messaging communications. By accessing or using the Site, submitting forms, requesting information, or otherwise interacting with us, you agree to these Terms.

Business Information

Company: Inside Out Home Improvements (“IOHI,” “we,” “us,” “our”)

Address: 3312 South Center Road, Suite A, Burton, MI 48519

Phone: (844) 438-4644

Use of the Site

You agree to use the Site for lawful purposes only and not to misuse, disrupt, or attempt to gain unauthorized access to the Site, its forms, or any systems connected to it. We may suspend or block access to the Site if we believe there is misuse or a security risk.

Quotes, Requests, and Service Information

Information provided on the Site is for general informational purposes and does not constitute a binding offer. Any estimates, timelines, or pricing discussed through the Site, phone, or text are non-binding until confirmed in writing and/or included in a signed agreement.

RingCentral SMS/Text Messaging Terms (SMS Compliance)

We may send SMS/text messages using RingCentral (or a similar communications provider) to communicate with you about your request, scheduling, service updates, estimates, project communications, and customer support.

How You Opt In

You may opt in to receive text messages by any of the following (as applicable):

  • Submitting a form on our Site that includes a phone number and SMS consent language
  • Requesting a quote or information and agreeing to receive texts
  • Texting us first and continuing the conversation
  • Providing verbal consent during a phone call (where permitted)

By opting in, you authorize IOHI to send text messages to the mobile number you provided. You represent that you are the account holder or have authorization to use that number.

Message Frequency

Message frequency may vary depending on your inquiry and activity (for example: scheduling, estimate follow-ups, or active project updates).

Costs and Carriers

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opting Out (STOP)

You can opt out at any time by replying STOP to any message. After you send STOP, you will receive a confirmation, and you will no longer receive SMS messages from that conversation thread/program (unless you later opt back in).

Help (HELP)

Reply HELP for assistance. You can also contact us at (844) 438-4644.

Re-Opt In

If you opt out and later want to receive texts again, reply START (or contact us and request to re-enroll).

Consent is Not a Condition of Purchase

Your consent to receive SMS messages is not required to purchase goods or services.

Prohibited Content

We do not send messages containing illegal content, and we do not use SMS for abusive, harassing, or threatening communications. We reserve the right to end messaging conversations that involve misuse, threats, or harassment.

Privacy

Your use of the Site is also subject to our Privacy practices. In general, we use information you provide (such as your name, phone number, address, and project details) to respond to requests, provide services, and communicate with you. We do not sell your personal information.

Intellectual Property

All Site content (text, branding, logos, images, design elements) is owned by IOHI or licensed to IOHI and is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute Site content without written permission.

Third-Party Links and Services

The Site may contain links to third-party websites or services. We are not responsible for third-party content, availability, or privacy practices.

Disclaimers

The Site is provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted availability or that the Site will be error-free. To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, IOHI will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or inability to use it.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes means you accept the updated Terms.

Contact Us

For questions about these Terms or to request help regarding SMS communications, contact:

Inside Out Home Improvements

3312 South Center Road, Suite A, Burton, MI 48519

Phone: (844) 438-4644